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ComfortZone Knowledge Base

Category: Expert Advice

Smart home complete!

You’re now living the smart home dream, you now have a smart home which is controlled by a single device, your smartphone. So whats going on in your home now?

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Airport Extreme – Make your house a smart home

Let’s be honest, most routers are awkward and hard to use. This is where the Airport Extreme shines, its very easy to set up, you can do it with an iPhone app. In this app you can also use change your settings and see the information about the connected devices.

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LIFX Bulbs – Make your house a smart home

LIFX Bulbs – Make your house a smart home

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Is underfloor heating expensive?

Underfloor heating costs

Is underfloor heating expensive

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20 good reasons to choose electric underfloor heating

20 good reasons to choose electric underfloor heating

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Electric underfloor heating – A good investment?

Popular with house buyers and tenants Electric underfloor heating is becoming increasingly popular for people looking to sell or let their properties. House buyers and tenants are attracted by the luxury factor, energy efficiency and low running costs. Although the initial installation requires a small investment, the cost will soon be recouped in lower energy bills and increased […]

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The growing trend for electric underfloor heating

Massive growth in awareness and popularity More and more people are becoming aware of the benefits of electric underfloor heating and it has grown massively in popularity over the last few years. Consumers and installers are more aware of how simple it can be to install an electric underfloor heating system and advances in technology now […]

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Electric underfloor heating running costs

We’d love to be able to tell you the exact running cost of your new electric underfloor heating system before you decide to have one fitted. But the fact is, you can’t really specify exact running costs accurately until it’s installed and been working for a while. This is because every room in every building […]

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What is the floor sensor probe and how does it work?

The floor sensor probe is designed to measure the actual temperature of your floor so that your thermostat can accurately control your electric underfloor heating system. Every Comfortzone thermostat ships with a 3m floor sensor probe and a 2m section of conduit for easy installation and removal. The sensor probe should be installed under your […]

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How to wire up the Comfortzone touchscreen thermostat (8259)

This video gives a guide on how to wire up the Comfortzone touchscreen electric underfloor heating thermostat (8259) correctly. Note: All electrical work should be carried out by a qualified professional and adequate steps should be taken to ensure safety and compliance with local regulations.

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How to wire up the Comfortzone manual thermostat (8250)

This video gives a guide on how to wire up the Comfortzone manual electric underfloor heating thermostat (8250) correctly. Note: All electrical work should be carried out by a qualified professional and adequate steps should be taken to ensure safety and compliance with local regulations.

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How to wire up the Thermotouch 4.3iC thermostat (5240)

This video gives a guide on how to wire up Thermotouch 4.3iC colour touchscreen thermostat (5240) with Comfortzone electric underfloor heating correctly. Note: All electrical work should be carried out by a qualified professional and adequate steps should be taken to ensure safety and compliance with local regulations.

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Is an electric underfloor heating sensor polarity sensitive?

Is the thermostat sensor cable polarity sensitive? This video answers your question. (It’s a no by the way!)   Electrical polarity (positive and negative) is present in every electrical circuit. Electricity flows from negative to positive and with many appliances, you must connect the negative (or live and neutral) cables in the right order for […]

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What is a cold tail?

Lots of people new to electric underfloor heating systems ask us what we mean by “cold tail”. This is the length of unheated cable that is used to link your Comfortzone electric underfloor heating system to the electric power supply. Note: All electrical work should be carried out by a qualified professional and adequate steps […]

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Cable trimming for the 8259 underfloor heating thermostat

For optimum fit, you should expose 7mm of copper cable before connecting to a Comfortzone electric underfloor heating thermostat. Check out the handy measuring tool on the back of the 8259 touchscreen thermostat. Note: All electrical work should be carried out by a qualified professional and adequate steps should be taken to ensure safety and […]

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Can you connect more than one electric underfloor heating mat or cable kit to the same thermostat?

Yes, but each heater must be connected to the thermostat in parallel. That means each heating system’s cold tail must be connected to the thermostat independently – they cannot be joined together. Some electricians will use a junction box to connect multiple cold tails to a power lead and then connect that to the thermostat. […]

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How do I test the resistance of my electric underfloor heating system?

It is important to test your electric underfloor heating three times; before you start the installation, after you’ve finished laying the system and again after you’ve laid the floor finish. This ensures that any damage caused to the heating cable during installation is detected and can be dealt with. There are 2 tests to perform – […]

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What is the floor sensor probe and how does it work?

Every Comfortzone electric underfloor heating thermostat should be configured to use an in-floor sensor probe to monitor the temperature of the floor. This is the most accurate way to control the running temperatures and positively influence your energy bills. The sensor probe is 3m long, 4mm thick and should be laid within a conduit, in […]

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Can I repair a damaged electric underfloor heating cable?

You should never cut a Comfortzone electric underfloor heating cable. If you do it can be repaired with our cable repair kit, but this should only be attempted by a qualified electrician. If you have cut or damaged your cable please call our technical helpline for advice on 0800 019 5899. All repairs and electrical […]

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Can I tile directly over electric underfloor heating?

Yes you can! When tiling over an electric underfloor heating element you must take care to use a full bed of adhesive for each tile. This ensures that all of the heating element is contained within the adhesive and the heat can dissipate from the cable into the floor and up into the room. “Dot […]

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What to do with excess electric underfloor heating cable

1. Exchange it for a properly sized system If there is too much matting or heating cable and you have not cut or damaged it, you can simply exchange it for the correct size heating system. The system will need to be in re-saleable condition, in the original packaging and you will probably need a […]

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Electric Underfloor Heating with Carpet

Carpet and underfloor heating A recent study by the Carpet Foundation, conducted in association with the Underfloor Heating Manufacturers Association (UHMA) has proved conclusively that most carpet can be used over underfloor heating systems without any performance issues.

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