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ComfortZone Knowledge Base

Category: Videos

Thermotouch 3.2aP – Watch the video!

With just your smartphone, a free app and the Thermotouch 3.2aP you can wirelessly control your electric underfloor heating. The system is extremely flexible, enabling you to control your underfloor heating in multiple rooms on an hour by hour schedule. Watch the video to find out more!

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Create your Comfortzone

Electric underfloor heating brings the luxury feeling of warm floors to your home and will keep your family warm and comfortable. Benefit from affordable running costs and a fixed price per square metre.

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How Comfortzone electric underfloor heating is made

Take a look inside our factory to see how we make Comfortzone electric underfloor heating, and how much passion and attention to detail goes into every single heating system. Manufactured in Germany, every Comfortzone electric underfloor heating mat is tested in excess of 2500V and has a 10 year guarantee so you can be confident […]

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What is the floor sensor probe and how does it work?

The floor sensor probe is designed to measure the actual temperature of your floor so that your thermostat can accurately control your electric underfloor heating system. Every Comfortzone thermostat ships with a 3m floor sensor probe and a 2m section of conduit for easy installation and removal. The sensor probe should be installed under your […]

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How to wire up the Comfortzone touchscreen thermostat (8259)

This video gives a guide on how to wire up the Comfortzone touchscreen electric underfloor heating thermostat (8259) correctly. Note: All electrical work should be carried out by a qualified professional and adequate steps should be taken to ensure safety and compliance with local regulations.

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How to wire up the Comfortzone manual thermostat (8250)

This video gives a guide on how to wire up the Comfortzone manual electric underfloor heating thermostat (8250) correctly. Note: All electrical work should be carried out by a qualified professional and adequate steps should be taken to ensure safety and compliance with local regulations.

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How to wire up the Thermotouch 4.3iC thermostat (5240)

This video gives a guide on how to wire up Thermotouch 4.3iC colour touchscreen thermostat (5240) with Comfortzone electric underfloor heating correctly. Note: All electrical work should be carried out by a qualified professional and adequate steps should be taken to ensure safety and compliance with local regulations.

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Is an electric underfloor heating sensor polarity sensitive?

Is the thermostat sensor cable polarity sensitive? This video answers your question. (It’s a no by the way!)   Electrical polarity (positive and negative) is present in every electrical circuit. Electricity flows from negative to positive and with many appliances, you must connect the negative (or live and neutral) cables in the right order for […]

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What is a cold tail?

Lots of people new to electric underfloor heating systems ask us what we mean by “cold tail”. This is the length of unheated cable that is used to link your Comfortzone electric underfloor heating system to the electric power supply. Note: All electrical work should be carried out by a qualified professional and adequate steps […]

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How to test an electric underfloor heating sensor probe

Every Comfortzone electric underfloor heating thermostat should be set up with a floor temperature sensor probe to monitor the temperature of your floor. This video shows you how to test the resistance of your sensor probe correctly, to identify any faults. Note: All electrical work should be carried out by a qualified professional and adequate […]

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Cable trimming for the 8259 underfloor heating thermostat

For optimum fit, you should expose 7mm of copper cable before connecting to a Comfortzone electric underfloor heating thermostat. Check out the handy measuring tool on the back of the 8259 touchscreen thermostat. Note: All electrical work should be carried out by a qualified professional and adequate steps should be taken to ensure safety and […]

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How to avoid hot spots when installing electric underfloor heating

In this video we show you how to lay your Comfortzone electric underfloor heating mat to avoid hotspots and create an even spread of comfortable heat. Note: All electrical work should be carried out by a qualified professional and adequate steps should be taken to ensure safety and compliance with local regulations.

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What to do with excess electric underfloor heating cable

1. Exchange it for a properly sized system If there is too much matting or heating cable and you have not cut or damaged it, you can simply exchange it for the correct size heating system. The system will need to be in re-saleable condition, in the original packaging and you will probably need a […]

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How to wire up the Comfortzone manual thermostat – 8250

This video shows you how to wire up the Comfortzone manual thermostat to your electric underfloor heating system and electrical supply. Connecting the Comfortzone 8259 is simple, but should only be attempted by a qualified electrician. Always remember to switch off the power before conducting any electrical work! Make sure the sensor, power and heating […]

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